Frequently Asked Questions

How should I use multiple serums in my skincare routine?

To get the best results from your serums, apply them after cleansing, starting with the thinnest consistency and working your way up to the thickest. Each serum may have its own specific instructions regarding how often to use it and whether it’s best applied in the morning or evening, so make sure to follow those guidelines for optimal layering.

Why does Youthful Glow sometimes look different in color, and does this affect its effectiveness?

The color of Youthful Glow can vary due to natural differences in the ingredients, like ferulic acid and grape extract, which can change depending on the harvest. While you might notice slight variations in color, rest assured that every batch undergoes rigorous testing to ensure it meets our standards for potency and effectiveness.

Is it okay to use my vitamin C serum if it has turned a darker shade?

If your vitamin C serum has turned orange or brown, it means it has oxidized, which reduces its effectiveness. While it’s generally not harmful to use, an oxidized serum won't provide the same skincare benefits and could potentially irritate your skin. It’s best to replace the serum when you notice significant color change.

How can I find out when a product will be restocked?

To get notified when a product is back in stock, simply click the 'Notify me when available' button on the product page and enter your email address. We’ll send an alert to let you know as soon as the item is available again.

Are Loveltine products fragrance-free?

Yes, all Loveltine products are free from added fragrances, so we don’t mask the natural scents of the ingredients. For instance, vitamin C serums can have a distinct scent, often described as slightly metallic or even reminiscent of “hot dog water,” which is completely normal and due to the natural aroma of ascorbic acid.

Is it normal for some serums to have a thin, watery consistency and a noticeable scent?

Absolutely. Some serums are formulated to be lightweight with a more fluid consistency, which helps them absorb quickly into the skin. While our products do not contain artificial fragrances, you might notice a natural scent from the active ingredients, which can be strong but is perfectly normal.

How long will it take to see results from products designed to reduce dark spots?

For most skincare products aimed at reducing dark spots, you’ll typically start to see results after about three months of regular use. Keep in mind that the timeline can vary depending on your skin type and the severity of the dark spots, so consistency is key.

Can I leave feedback for a product I’ve purchased?

Yes, we value your feedback! About 40 days after you receive your product, we’ll send an email inviting you to leave a review, giving you enough time to experience the product fully. In the meantime, feel free to share your thoughts on our website or reach out to us directly.

Why might there be differences in product packaging?

From time to time, you may notice slight changes in our packaging due to design updates or changes in suppliers. Rest assured, these changes do not affect the quality or effectiveness of the product inside. We continuously strive to improve our packaging for better functionality, sustainability, and to enhance your overall experience with Loveltine products.